The Innovator's Solution

Clayton M. Christensen (Robert and Jane Cizik Professor of Business Administration, Harvard Business School, USA)

In the worldwide bestseller The Innovator's Dilemma, Clayton M. Christensen exposed a crushing paradox behind the failure of many industry leaders. By doing what good companies were supposed to do-focus on pleasing their most profitable customers-leaders were paving the way for their own demise. How? By...