David Ross is one of the leading authorities on coaching today. Based on 13 years of coaching at the most senior level, he has designed and developed a unique six-step coaching model. He established Performance Unlimited in 1991. David is a Member of the Institute of Directors, holds an NLP Trainer Certificate, is a Master Practitioner in Neuro Linguistic Programming and is a Master Time-Line Therapy Trainer.

The structure will fit that as laid out in the series profile. Section Overview A AWARENESS Find out where you are now and what you need to do to improve 1. People & Performance in a nutshell A brief overview of people & performance and a series of frequently-asked-questions to bring you up to speed quickly 2. Performance audit Simple checklists to help identify strengths and weaknesses in your team and your capabilities B BUSINESSBUILDING Section B provides tools and techniques that may form part of the People & PerformanceFramework for you and your team 3. FastTrack Top Ten Ten tools and techniques used to help you implement a sustainable approach to performance management based on the latest best practice 4. Technologies A review of the latest information technologies used to improve effectiveness and efficiency of performance management activities 5. Implementing Change Use of a detailed checklist to identify gaps and to plan the changes necessary to implement your performance management framework C CAREER DEVELOPMENT Section C focuses on you, your leadership qualities and what it takes to get to the top 6. The First Ten Weeks Recommended activities in people & performance management when starting a new role, together with a checklist of useful facts to know 7. Leading the Team Changing behaviours, building your team and deciding your leadership style 8. Getting to the top Becoming a professional, getting promoted and becoming a Director what does it take? D DIRECTORS TOOLKIT The final section provides more advanced tools and techniques based on industry best practices Toolkit Advanced tools and techniques used by senior managers Major themes to be addressed in The Fast Track to Success: People & Performance Management are: 1. The Vision Thing: Starting with a clear strategic framework 2. Business DNA: Performance scorecards & Key Performance Indicators [KPIs] 3. High Performance Teams: Setting structure, agreeing plans, balancing the team 4. A-Players: Identifying key contributors, developing leadership and managing talent 5. Business continuity: Succession planning and managing risk 6. Developing People: Personal profiling, Coaching & Personal Development Planning [PDPs] 7. Motivating Change: Getting to status green' through continuous innovation & improvement 8. Right Behaviours / Right Attitudes: Changing the organisation culture to influence the way people act and think 9. Effective Governance: Compliance, best practice and Performance Review Meetings [PRMs] 10. Gaining visibility: Setting up the leadership dashboard