Author(s): Lisa B. Marshall
Saying the right thing isn't just about feeling comfortable. It's also essential for building successful relationships, getting ahead at work, and increasing your income. To get what you want, you have to know how to ask for it, how to negotiate, how to react. That's where Lisa Marshall's book comes in. With proven strategies and practical action plans, "Smart Talk" will help you resolve conflicts, strengthen your natural charisma, and master the art of persuasion. Never again will you dread a holiday party or be rendered speechless at a business meeting. Backed by solid research and written in an engaging narrative style with a warm sense of humour, communication expert Lisa B. Marshall translates her wealth of experience into practical, fresh advice to help you navigate any complex situation, and achieve professional success.
Advance praise for "Smart Talk"
""Smart Talk" teaches you to unleash the enchanting person inside you. It will help you end clumsy conversation, pitiful persuasion, and impotent influence."
- Guy Kawasaki, bestselling author and Apple evangelist"Lisa B. Marshall's "Smart Talk" is the kind of book that feels at once fun to read and yet something that requires a pen and note paper. Busy? Not an excuse. Dig in."
- Chris Brogan, CEO of Human Business Works, "New York Times" bestselling author
"Lisa is a dynamic and engaging public speaker, and this book shows you how to be an amazing communicator as well. No business person or educator should be without "Smart Talk." Deep and wide, yet beautifully simple, it's a fantastic read. Should be required reading for every graduating student."- Garr Reynolds, author of "Presentation Zen "and "The Naked Presenter"ã
"Lisa Marshall's book gives you a tool kit to get results. One of the most painful things I've witnessed is watching people who want to introduce themselves but are held back by their own doubts...This is the book I'd like to glue on a stick and hit them over the head with."- Christopher S. Penn, digital marketing executive, bestselling author, and actual ninja ã
""Smart Talk "is fun to read, based on sound theory, and includes inspirational examples. Carry out the suggested chapter challenges and you'll soon solve communication problems at work and in your private life."- Mary M. Mitchell, etiquette expert, syndicated columnist, and author of "The Complete Idiot's Guide to Modern Manners
"Lisa B. Marshall writes in a style that is conversational, fun to read, and helpful for novices and experienced communicators alike. This book takes the best of her podcasts and consolidates them into an easy-to-follow skill-building guide!" - Laura Dean Mooney, former president/spokesperson for Mothers Against Drunk Drivingã
""Smart Talk "is the perfect reference guide for time-starv
Lisa B. Marshall is a communication strategist, author, and professional speaker who has been helping organizations improve productivity by honing their internal and external communication skills for over a decade. Her award-winning podcast, The "Public Speaker's Quick and Dirty Tips for Improving Your Communication Skills," has earned nearly 7 million downloads since 2009! Lisa has been featured on CBS Money Watch, Ragan.com, Woman's Day, and many other media outlets. Her clients include Roche, Genentech, The American Heart Association, Merck, Exxon Mobile, Harvard, and Stanford, just to name a few. Lisa produces a daily business newsletter, "Communication Success, "for the Hewlett-Packard ePrint Center, which reaches up to 500 million enterprise printers globally in three languages. Lisa is also the author (and reader) of the audiobook "The Public Speaker's Guide to Ace Your Interview. "She holds a master's degree in interpersonal and organizational communication from the State University of New York. She lives near Philadelphia with her husband and two children.