Author(s): Jeanne Segal
This book offers groundbreaking strategies to improve your relationships and build rapport by tapping into the secrets of emotional intelligence. Many communication books rely on right-brain thinking to help you improve your relationships. But this method fails in the heat of the moment, when your emotions take over and feelings end up being hurt. In this book, expert Jeanne Segal, Ph.D., marries emotional intelligence with healthy communication skills to help you interact more effectively with family, friends, and coworkers. She offers groundbreaking tools for remaining calm and focused during heated discussions, as well as tips and exercises on raising your own emotional intelligence, reading others' emotional intelligence, and how to use non-verbal cues wisely.
Jeanne Segal, Ph.D., is a psychologist, sociologist, popular speaker, internationally recognized author, and managing editor of the premier health and relationship website, www.Helpguide.org. Jaelline Jaffe is a psychologist and trainer specializing in relationship issues.
Introduction: Wordless Communication Creates Emotionally Intelligent Relationships Chapter 1: Why the Discovery of a Special Relationship Matters in Future Relationships Chapter 2: How Our First Relationship Creates Trust in Ourselves and Others? Chapter 3: Why Stress Cripples our Ability to Communicate Effectively Chapter 4: Tool #1: The Elastic; Stress Busting to Build Socially Intelligent Emotional Muscle Chapter 5: Tool #2: The Glue; Why Emotional Communication Attracts and Preserves Relationships Chapter 6: Raising Your Emotional IQ Chapter 7: Tool #3: The Pulley; Nonverbal Communication: The Hidden Language of Emotional Intelligence Chapter 8: Speaking Louder Without Words Than With Them Chapter 9: Tool #4: The Ladder; How Playfulness Invigorates Communication Chapter 10: Joyful Practices that Strengthen Communication Chapter 11: Tool #5: The Velvet Hammer; How Conflict Resolution Builds Trust in Relationships Chapter 12: Strategies for Turning Mad into Glad Conclusion: Preserving Positive Change in Your Life